Business Relation Officer
Job Overview
Vacancy: Full Time
Experience: More than or equal to 2 years
Required Positions: 1
Qualification: Under Graduate (Bachelor)
Job specification
Job Category : Sales / Public Relations > Business Development/ New Accounts
Job Location : Kathmandu, Nepal
Professional Skill Required : Communication Problem Solving Time Management Interpersonal Skills Attention to Detail CRM Software
Qualification and Experience
- Bachelor’s degree in Business Administration, Marketing, Communications, or a related field.
- Proven experience in relationship management, sales, or any similar roles.
Additional Skills:
- Strong communication and interpersonal skills.
- Excellent negotiation and conflict resolution abilities.
- Analytical skills to assess market trends and business opportunities.
- Proficiency in using CRM software and other business management tools.
- Customer-oriented mindset with a passion for building relationships.
- Strategic thinker with the ability to plan and execute long-term business goals.
- Detail-oriented and organized, capable of managing multiple tasks simultaneously.
Other Requirements:
- Flexibility to travel as required for client meetings and industry events.
- A proactive approach to problem-solving and a high level of initiative.
Job Description
A Business Relations Officer plays a crucial role in fostering and managing relationships between an organization and its clients, partners, or stakeholders. The responsibilities and requirements for this position can vary depending on the industry and specific company needs, but generally include the following:
Responsibilities:
Relationship Management:
- Develop and maintain strong relationships with clients, partners, and stakeholders.
- Act as the primary point of contact for key accounts and manage communication channels
- Maintain strong partner relationships to ensure effective and long-term cooperation.
Client Acquisition and Retention:
- Identify potential clients and partners, and develop strategies to attract them.
- Ensure high levels of client satisfaction to retain and grow existing business relationships.
- Implement new retention techniques based on client feedback and integrate them into growth strategies.
Strategic Planning:
- Collaborate with senior management to develop business strategies and goals.
- Analyze market trends and competitor activities to inform business strategies.
Negotiation and Contract Management:
- Negotiate terms and agreements with clients and partners.
- Manage contract renewals and ensure compliance with terms.
Project Management:
- Develop business proposals for clients to improve operations using company services.
- Oversee the implementation of client projects and ensure they meet client expectations.
- Coordinate with internal teams to deliver on project timelines and quality standards.
Reporting and Analysis:
- Prepare regular reports on relationship management activities and outcomes.
- Analyze performance metrics to identify areas for improvement.
- Participate in quarterly planning processes for organizational development.
- Document and report daily activities comprehensively for transparency and understanding.
Event Coordination:
- Organize and participate in events, trade shows, and meetings to promote the organization and strengthen relationships.
Additional Tasks:
- Carry out any additional tasks assigned by a supervisor or senior within the scope of the job.
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Salary:
Negotiable
Deadline
August 5, 2024